Introduction

Welcome to Easy TopUp. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. It also explains the steps we have taken to secure your personal information and your options regarding the collection, use and disclosure of your data.

We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are required to by law or as is relevant for the purposes for which it was collected.

1. Data That We Collect

We may collect various pieces of information if you seek to place an order for a product with us. We collect, store and process your data for processing your purchase and any possible later claims, and to provide you with our services. Personal information we may collect includes, but is not limited to:

• Your name
• Email address
• Phone number
• Country name and city

We will use the information you provide to enable us to process your orders, administer your account, verify and carry out financial transactions, improve the layout and content of our platform, and send you information you have requested from us about our products and services.

2. Payment Gateway

We do not collect or store any card information on our application. For credit card transactions, we use a secure payment gateway. We do not have any visibility into the card details you enter during checkout. All payment information is processed securely by our certified payment partners.

3. Cookies

The acceptance of cookies is not a requirement for visiting our platform. However, certain functionality such as the shopping basket may require cookies to be activated. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages.

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser.

4. Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data, we collect your personal details on a secure server. We use firewalls on our servers.

You are responsible for protecting against unauthorized access to your password and to your computer or device.

5. Your Rights

If you are concerned about your data you have the right to:

• Request access to the personal data which we may hold or process about you
• Require us to correct any inaccuracies in your data free of charge
• Ask us to stop using your personal data for direct marketing purposes at any time

6. Other Uses of Your Personal Information

We may also send you information about our products, sales promotions and newsletters. If you would prefer not to receive any of this additional information, please click the 'unsubscribe' link in any email that we send to you. Within 7 working days of receipt of your instruction we will cease to send you such information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: customercare@easytopup.ae
• Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates